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Cannot connect to server citrix receiver
Citrix Workspace "Cannot connect to Server" - 4 answers to this question
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The issue occurs because of the faulting CtxIme module. Attempts to refresh or launch an app might result in the cannot contact store error message. This issue happens when the retrieval of shortcut description for specific subscribed apps fails.
Your apps are not available at this time. Please try again in a few minutes or contact your help desk with this information: cannot contact store. Attempts to launch a user session might fail after using the selfservice. Citrix Workspace will automatically uninstall your old version and delete all your settings, which you can restore later.
Otherwise you will have to delete everything manually. Click OK to continue. Logon to Citrix Gateway using an incorrect password lets Storebrowse make multiple authentication attempts that might lock out the user account.
Citrix Workspace app authentication might fail after initialization when attempted using a smart card through Citrix Gateway. If you refresh the authentication process after 15 minutes, a error message might appear in the embedded browser within Citrix Workspace. This results in the app being stuck in the authentication loop until you close and reopen the app. Opening a published application using folder redirection when the folder redirection share is offline, might fail with the following error message.
When attempting to open an application using the shortcut with the Limit to one instance per user and vPrefer options enabled, a connection failure error might appear on the Citrix Director. During a conference call, when using Microsoft Teams in HDX optimized mode, the video portion of incoming calls might flicker. Citrix Workspace app might poll external beacons for internal stores.
With this fix, external beacons are not polled when the store is used without the gateway. Shortcuts for published applications through Citrix Workspace app cannot be created without appropriate permissions. As a result, the icons might be downloaded in the user profile at every refresh, increasing the cache size on the endpoints and the CPU consumption in the StoreFront side. Launching sessions from Delivery Groups with an access policy rule specifying the client IP address might fail if the client has multiple NICs.
When you open a desktop window in windowed mode in a multi-monitor environment, the following behavior might be observed. The window opened on monitor 1 and dragged to monitor 2 might appear maximized on monitor 1 instead of on monitor 2. With this fix, you can switch to the required account when multiple accounts and the current account registry are configured. Configuring an enabled and a disabled store together using a Group Policy Object might result in a non X1 or a green bubble user interface instead of an X1 user interface for the first time on the enabled store.
Disabling the store account in Citrix Workspace app might not delete app shortcuts from the Start menu or the desktop. The issue occurs when the wfica32 process consumes significant amount of memory. Attempts to launch a session through Citrix Workspace app for Windows might fail when the CGP port is blocked on the endpoint. The issue occurs when a new application is added or a change is made on the back-end. The issue occurs when one or more store accounts are present.
When you attempt to log on to Wyse thin client devices using Citrix Workspace app for Windows, the authorization prompt might appear behind the Desktop Lock screen. As a result, you cannot log on until you bring the authorization prompt window to the foreground.
When using the screen share feature in Microsoft Teams during a peer to peer call, a black screen might appear. The shortcut created for an application might not delete even after you disable the application or change the path of the shortcut. Attempts to launch applications through Citrix Workspace app for Windows might fail when connecting or disconnecting a VPN connection through the Citrix Gateway. When in a double-hop scenario, the endpoint client names might not pass through to a Delivery Controller or Director.
The issue occurs with VDA Version and higher. After upgrading Citrix Receiver version 4. If you select Log Out when a session is running, the Sign Out prompt appears to confirm with the action. Pressing Cancel will cause an error. When you upgrade Citrix Receiver version 4. For example, the default store account always defaults to All Accounts.
With this change, setting the primary store account to a different store name remains even after exiting and restarting Citrix Workspace app. We recommend that users exit their stores rather than log off from their stores.
If users log off from stores using webview authentication, they might be prompted for authentication again because Internet Explorer cookies are cleared in such scenarios. By default, the fix is enabled cookies are stored. If you disable the fix, the cookies are not stored and are cleared during logoff.
On Azure Active Directory AD joined devices, when Citrix Workspace app attempts to access a store and then passes through endpoint logon credentials, users might not be authorized to log on. Also, there is no option to log on with a different user account. In certain scenarios, Citrix product license usage shown in Citrix Studio does not match license usage shown in the Citrix License Manager.
With the vPrefer option enabled, App-V applications might start on a remote server rather than on a local server. When you launch a published desktop through a native Citrix Workspace app for Windows, the native Citrix Workspace app automatically runs in the foreground within the desktop.
The issue occurs when the Local App Access feature is enabled. The Selfservice. The issue occurs when you attempt to log off from a system running Windows 10 Version You configure Citrix Workspace app for Windows to connect to all store accounts when establishing a session.
If you log off from Citrix Workspace app and log back on, the store account setting changes to one store account rather than defaulting to all accounts. With the bidirectional content redirection policy enabled, attempts to redirect a URL from a client to a VDA might fail. In scenarios where proxy servers do not use port , Citrix Workspace app might fail to connect to published applications and desktops.
The issue occurs because Citrix Workspace app for Windows might fail to use the proxy port and use the default port instead. Citrix Workspace app for Windows might ignore proxy type settings. The issue occurs with non-English versions of the Microsoft Windows operating system. When the EnableFactoryReset registry setting is set to False , attempts to uninstall Citrix Workspace app might fail with this error message:. With Microsoft Teams in optimized mode, when you join a conference call, audio might become distorted.
With the EchoCancellation policy enabled and audio quality set to medium, the wfica The issue occurs when an offending file is present somewhere in the executable folder path. When you attempt to update Citrix Workspace app from Version to Version CU1 or , the update feature of Citrix Workspace app might not work on non-English language operating systems. With the registry editing tool disabled, registry keys from the previous installation might not be preserved after you perform an upgrade.
As a result, attempts to launch a desktop fail. Citrix Workspace app might display a script error on versions earlier than and a blank page on versions and later.
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